Competing against luck : the story of innovation and customer choice
(Book)

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Author
Christensen, Clayton M., 1952-2020,
Contributors
Hall, Taddy, author.
Dillon, Karen (Editor), author.
Duncan, David S., author.
Published
New York, NY : HarperBusiness, an imprint of HarperCollins Publishers, [2016].
Format
Book
Edition
First edition.
ISBN
9780062435613, 0062435612, 9780062565235, 0062565230
Physical Desc
xix, 262 pages ; 24 cm
Status
Available from another library
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Copies

LocationCall NumberStatus
Bernardsville Public Library - Adult Nonfiction658.4 CHRAvailable
Rockaway Township Library - Adult Nonfiction658.4 CHRAvailable

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Subjects

LC Subjects
Creative ability in business.
Customer services.
Success in business.

More Details

Published
New York, NY : HarperBusiness, an imprint of HarperCollins Publishers, [2016].
Edition
First edition.
Language
English
ISBN
9780062435613, 0062435612, 9780062565235, 0062565230

Notes

Bibliography
Includes bibliographical references and index.
Description
Presents guidelines to help companies develop products and services customers will buy for premium prices, outlining a revolutionary approach based on a theory that companies are actually "hired" by their customers to perform specific jobs.

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Citations

APA Citation, 7th Edition (style guide)

Christensen, C. M., Hall, T., Dillon, K. (., & Duncan, D. S. (2016). Competing against luck: the story of innovation and customer choice (First edition.). HarperBusiness, an imprint of HarperCollins Publishers.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Clayton M. Christensen et al.. 2016. Competing against Luck: The Story of Innovation and Customer Choice. HarperBusiness, an imprint of HarperCollins Publishers.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Clayton M. Christensen et al.. Competing against Luck: The Story of Innovation and Customer Choice HarperBusiness, an imprint of HarperCollins Publishers, 2016.

MLA Citation, 9th Edition (style guide)

Christensen, Clayton M., Taddy Hall, Karen (Editor) Dillon, and David S. Duncan. Competing against Luck: The Story of Innovation and Customer Choice First edition., HarperBusiness, an imprint of HarperCollins Publishers, 2016.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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