Order out of chaos : a kidnap negotiator's guide to influence and persuasion
(Book)
Author
Published
Boston, Massachusetts : Harvard Business Review Press, [2023].
Format
Book
ISBN
9781647827243, 1647827248
Physical Desc
xxiv, 216 pages ; 25 cm
Status
Description
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Copies
Location | Call Number | Status |
---|---|---|
Morristown-Morris Township Library - Adult Nonfiction - New | 158.5 WAL | Held |
More Details
Published
Boston, Massachusetts : Harvard Business Review Press, [2023].
Language
English
ISBN
9781647827243, 1647827248
Notes
General Note
Includes index.
Description
"Scott Walker has probably one of the most difficult jobs in the world. When pirates have hijacked a ship, when a criminal gang has kidnapped someone, when an entire company's future is being held to ransom from a cyberattack, Scott is the person who gets called in. He has successfully negotiated more than 300 such incidents using the principles in this book. His methods, centered in empathy, active listening, trust-based influence, and emotional control, will help you achieve the outcome you want. Regardless of whether you're an executive in a multi-national organization, the owner of a small business, a local sports team coach or running the family household, you're negotiating every single day, whether you realize it or not. Learn the skills Scott uses to resolve life or death kidnappings all over the world-from the Niger Delta, China, and the Philippines to the Middle East, Europe, and Latin America-and how to apply them to your own life, at work and at home. Order Out of Chaos provides tools that cut straight to the most effective way of communicating, particularly in times of crisis, change and uncertainty"--,Provided by publisher.
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Citations
APA Citation, 7th Edition (style guide)
Walker, S. (2023). Order out of chaos: a kidnap negotiator's guide to influence and persuasion . Harvard Business Review Press.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Walker, Scott. 2023. Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion. Harvard Business Review Press.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Walker, Scott. Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion Harvard Business Review Press, 2023.
MLA Citation, 9th Edition (style guide)Walker, Scott. Order Out of Chaos: A Kidnap Negotiator's Guide to Influence and Persuasion Harvard Business Review Press, 2023.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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