Section I: The S Questions model-theory : Introduction and purpose of the S Questions model ; How we process and communicate information ; Working with the brain in mediation
Section 2: Practical application of the S Questions model : Methodology to minimize an avoid-threat reflex when asking questions ; The S Questions model applided to a mediation process
Section 3: Practical application of S1, S2 and S3 questions ; The subject matter dimension of questions ; The structure dimension of questions ; The seeking information dimension of questions
Section 4: Practical application of S4 questions : The eight types of S4: Shift thinking dimension of questions ; Journey of inference questions ; Neuro-linguistic programming questions ; Distinction and difference questions ; Reflective connecting questions ; Cognitive elements-based questions ; Other people questions ; Underlying interests questions ; Future focus questions.